"ANGEL’S ACCENTS" reserves the right to cancel this contract if at any time we feel that the obligations cannot be met. In the event of fire, natural disaster, tragedy or other emergency, liability is limited to full refund of all monies paid.

Terms: Payments must be in cash, VISA/MASTERCARD, PayPal, or money order. A deposit of 60% of the package price is required for the material purchase & reserving your Wedding Date. Deposit is non-refundable. Balance due must be paid 30 days prior to requested DELIVERY/SHIP date. We will not be contacting you,  it is your responsibility to contact us to arrange final payment.  Your design work will not be completed until the balance is PAID IN FULL.  We will no longer complete the package before final payment is made due to past experience.  If your package is not paid in full 30 days prior to your requested delivery/ship date,  your shipping date will be moved/delayed.  This is to ensure all bridal clients are treated fairly.  We will not move another client's shipping date due to a late final payment. (Revised 06/14/07)

INITIAL QUOTES, CONSULTATION, BRIDE'S BOUQUET PHOTO and FIRST 5 EMAILS will be free of charge.
 
Additional consultations via phone($5 per consultation) or email ($2.50 per email), and photos of finished products or designs($1.50 per photo) are available and payable at time of service. If after receiving a photo, design adjustments need to be made, 1 design with rearranging- FREE. Additional designs, a minimum of 25% will be charged on each item being adjusted. Additional purchases will be invoiced at the time of order. If ordered after your final payment, they must be paid prior to shipping. Additions will be accepted up to thirty two days prior to delivery date. No guarantee is given that the same flowers will be available on orders made less than two weeks prior to wedding. Color and style will match as close as possible.

Cancellations: We understand this a custom order and understand if payment is not made in full by 30 days prior to the  requested delivery date, this contract is canceled and all payments are forfeited. Contract cancellation must be made in writing. Cancellations made more than 30 days prior to Wedding Date will receive a refund on monies paid, less non-refundable deposit. Cancellations made less than 30 days prior to wedding date will receive no refund. There are no refunds for cancellations of individual items after contract is signed. Flowers for those items will be utilized to upgrade the arrangements purchased. ANGEL’S ACCENTS is NOT responsible for weddings that are canceled by the bride & groom. 

Substitutions: We will due everything possible to prevent substitutions. We reserve the right to make substitutions in the event the flowers received are not of the quality suitable for your wedding. In this event, the integrity of the proposed color scheme will be maintained and flowers of equivalent value will be used. Example: Wax flowers ordered as a filler flower for bouquets but are unavailable due to being back ordered or stock received that is poor quality. Pink heather or similar filler would be used. Red roses would Not be substituted for white orchids.

FINAL CONSULTATION- We will contact you to go over any additions or changes at this time about 32-37 days prior to your requested delivery/ship date.  You may contact us at any time earlier for revisions & final payment.  After we attempt to contact you (we will email / leave voicemail), it is your responsibility to contact us to discuss final details. (Added 06/14/07)

 
Rental: All rentals(meaning vases, altar stands) for local weddings require an additional refundable security deposit. This deposit is not included in your total. All rentals are to be returned within 10 business days or an additional days rental will be charged. Security deposit will be refunded upon return of equipment on time and in good condition. We do not rent flower arrangements.

SHIPPING
Angel’s Accents IS NOT responsible for delayed, lost, damaged, or stolen packages through the delivery service- DHL, FedEX, USPS, or USPS.

ALL SALES ARE FINAL WITH CUSTOM PACKAGES. 

WE REQUIRE CONTACT BE MADE TO US WITHIN 72 HOURS OF DELIVERY OF YOUR PACKAGE IF ANYTHING IS MISSING (this happens very rarely).  Our staff takes photos of the packaging of EVERY flower package that is shipped out. You will also receive copies for your records. (Added 06/14/07) 

If ANYONE else besides the bride & groom is paying for the flower package, their signature(s) are required on the contract as well. (Ex. Mother, Father, To-Be-In Laws). (Added 06/14/07) 

If paying with another person's credit card, we will need to speak to that person before continuing, to verify consent.  Security questions will be asked. NO EXCEPTIONS! (Added 06/14/07)

 

Amount: $_____________ w/tax(if in IL)_____________ 
Wedding Date___________
Deposit $_____________ w/tax(if in IL)____________
Date Paid: ___________
Balance $_____________ w/tax(if in IL)____________ 
Balance Due Date_______ 

Card #________________________  Expiration Date _ _ / _ _
Name on Card ______________________
Please charge my card when final payment is due (YES/NO)
Circle YES if you agree.

The card on file will be charged exactly 30 days prior to your requested delivery/ship date.  PLEASE contact us if another form of payment will be used for FINAL payment prior to the 30 days. 

We understand and agree to the terms of this contract:
Signed________________________________ Date _____________
Signed________________________________ Date______________
ANGEL’S ACCENTS
108 N. Pond St.
Lostant, IL. 61334
(815) 608-4293